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I’m passionate about helping you build the social skills you need to elevate your life personally and professionally.
Each video is easy to follow with practical advice and actionable steps you can put into practice - no matter where your starting point is.
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I publish new YouTube videos each week on:
Understanding people
Building relationships
Negotiating and influencing
Handling fear of rejection and avoidance
Attracting people, winning them over
Initiating conversations
Sharpening your listening skills
And much more!
5 Questions Every Manager Needs to Ask Their Direct Reports
Unlock the secret to a high-performing team! Discover the power of asking the right questions. In this episode, we explore five essential questions that every manager should ask their direct reports. Learn how to boost employee engagement, foster innovation, and drive exceptional results.
How to Turn Disagreements Into Productive Conversations | Leadership Strategies
Struggling to resolve disagreements at work or in life? Whether it’s with a team member, a colleague, or even in personal relationships, disagreements can feel like a battle where no one wins. But they don’t have to be. In this video, I’ll show you a proven framework to take control of disagreements and turn them into productive conversations.
You’ll learn how to listen without judgment, find common ground, reframe the conversation, and use subtle persuasion to guide discussions toward resolution. This framework works for workplace conflicts, personal disagreements, and even divisive topics, helping you lead with empathy, collaboration, and confidence.
🚩 In this video, you’ll discover:
Why most disagreements fail—and how to avoid common pitfalls
How to start by listening without judgment to understand others’ perspectives
The power of finding common ground and shared values in resolving conflicts
How to reframe conversations to focus on collaboration instead of confrontation
Subtle persuasion techniques to guide the conversation and achieve better outcomes
If you’re a manager, leader, or anyone looking to handle disagreements more effectively, this episode is packed with actionable tips and real-world examples to help you succeed.
The New Rules of Influence for Managers | Mastering the ABCs of Persuasion
Want to become a more influential and effective leader? In this video, I’ll share the new ABCs of persuasion every manager needs to know—Attunement, Buoyancy, and Clarity. These principles, inspired by Daniel Pink’s To Sell is Human, will help you connect with your team, communicate your ideas clearly, and lead with impact.
Whether you’re pitching a new idea, handling resistance, or trying to motivate your team, these persuasion techniques will guide you in aligning with others’ perspectives, staying resilient in the face of challenges, and delivering your message in a way that sticks.
🚩 In this video, you’ll learn:
How to use Attunement to align with your team’s perspectives and build rapport
The power of Buoyancy to stay positive and adapt to resistance or setbacks
How to achieve Clarity in your communication to cut through confusion and inspire action
Real-world examples and tips for applying each principle in your leadership role
How to become a more persuasive and empathetic leader without relying on authority
If you’re a manager looking to influence others effectively and lead with confidence, this episode is for you!
Mastering the Art of Pitching | 6 Pitches Every Manager Needs to Know
Want to make your ideas stick and communicate more effectively as a manager? In this video, I’ll walk you through the six essential types of pitches every manager should have in their toolkit. These pitch techniques will help you tailor your message to any audience—whether you’re pitching to your team, your boss, or stakeholders.
We’ll explore each pitch type, with practical examples for how to use them in real-world management scenarios. Inspired by Daniel Pink’s To Sell is Human, these strategies are designed to make you a more persuasive and confident leader.
🚩 In this video, you’ll learn:
How to distill your vision into a powerful One-Word Pitch
Why the Question Pitch can spark engagement and critical thinking
How to make your message memorable with the Rhyming Pitch
The power of the Subject-Line Pitch to capture attention quickly
How to simplify your message using the concise Twitter Pitch
How to tell a compelling story with the Pixar Pitch to inspire your team
Whether you’re looking to influence your team, gain buy-in from leadership, or improve communication, these pitch techniques will help you deliver your message with clarity and impact.
How to Motivate and Persuade Without Pushing | Effective Leadership Techniques
Want to learn how to influence others without coming across as pushy or forceful? In this video, I’ll share a modern approach to persuasion that goes beyond traditional tactics. Whether you’re a manager, leader, or anyone looking to inspire action, I’ll show you how to motivate and persuade effectively—using empathy, understanding, and collaboration.
We’ll explore key strategies inspired by Daniel Pink’s To Sell is Human that will help you communicate clearly, build trust, and create buy-in without pressure. These techniques are designed to foster genuine connections and guide people toward positive change.
🚩 In this video, you’ll learn:
How to ask the right questions to guide others to solutions
The importance of empathy and active listening in persuasion
How to focus on benefits, not features, to motivate action
Why small wins can make a big difference in driving change
How to collaborate for better outcomes instead of controlling the conversation
If you’re a leader who wants to create a more motivated and engaged team, this episode is for you!
The Best Way to Start Team Meetings | A Manager’s Guide to Increasing Engagement
Looking to boost engagement and create a positive atmosphere in your team meetings? In this video, I’ll share a simple yet powerful technique that every manager can use to kick off meetings with the right energy. Starting your meetings the right way can make all the difference, helping your team feel more connected, motivated, and ready to contribute.
I’ll walk you through how to start each meeting by sharing personal and professional wins, why this approach works, and how it can transform the dynamics of your meetings. If you’re tired of low-energy meetings and want to increase participation, this video is for you!
🚩 In this video, you’ll learn:
How to start team meetings with a positive check-in that boosts engagement
Why sharing personal and professional wins can create a stronger team bond
How to set the right tone for a productive and collaborative meeting
Tips for making your meetings more engaging, focused, and effective
How to increase team morale and communication with a simple change
If you’re a manager or team leader looking for ways to improve your team meetings, make sure to watch until the end!
How to Start a Difficult Conversation with Your Direct Report | Step-by-Step Guide for Managers
Struggling to start a tough conversation with a team member? You’re not alone—many managers find it challenging to approach difficult topics without causing defensiveness or discomfort. In this video, I’ll walk you through a proven framework for starting difficult conversations with your direct reports that sets the right tone, promotes understanding, and drives positive change.
We’ll cover common mistakes managers make when handling tough conversations, why they happen, and how to avoid them. Then, I’ll introduce you to a simple, effective step-by-step approach inspired by trial lawyer Jefferson Fisher’s communication strategies—techniques that will help you communicate clearly, separate behavior from the person, and create a constructive dialogue.
🚩 In this video, you’ll learn:
How to set the right tone for a difficult conversation from the very beginning
Why the “compliment sandwich” often fails and what to do instead
How to avoid defensiveness by separating the person from the behavior
Tips for making tough conversations more collaborative and productive
A practical framework you can use to start challenging conversations with confidence
If you’re a manager or team leader looking for practical communication tools, this video is for you!
9 Simple and Easy Team Building Exercises for Managers
Looking for fun and effective team-building exercises that don’t require a big budget or lots of preparation? In this video, I’m sharing 9 simple and easy team-building activities that every manager can implement to improve collaboration, communication, and problem-solving. These activities are quick, low-cost, and perfect for teams of any size. Whether you’re working in the office or remotely, these exercises will help you build a stronger, more connected team.
🚩 In this video, you’ll discover:
How to use the Egg Drop challenge to encourage creative problem-solving
Why the Human Knot is great for improving communication and teamwork
How Puzzle Races and Minefield build quick thinking and trust
Fun activities like Marshmallow Tower and Paper Plane Contest that spark creativity
When to use exercises like Scavenger Hunts and Outdoor Problem-Solving Challenges for team-building days
Whether you're a new manager or an experienced leader, these team-building exercises are designed to strengthen relationships and boost productivity—without requiring a lot of time or money. Try them out in your next meeting or team-building event!
The Ultimate Constructive Feedback Tool for Leaders & Managers
Looking for an easy way to give feedback that actually leads to results? The Stop Start Continue exercise is a simple yet powerful tool that helps teams give constructive feedback and improve performance. In this video, I’ll show you exactly how to use this exercise to foster team building, deliver actionable feedback, and drive continuous improvement.
Whether you’re a manager, team leader, or just looking for a better way to provide peer-to-peer feedback, this framework is perfect for you. Learn how to implement Stop Start Continue in your team meetings or 1:1 sessions, and discover how it can boost communication and trust within your team. Plus, I’ll share an example of how a manager might use this tool to guide a team member toward success.
5 Signs You Need to Leave Your Toxic Job
Is your job draining your energy, causing you stress, or making you feel stuck? In this episode, I’m breaking down the Top 5 Signs You Need to Leave Your Toxic Job. From constant burnout to a lack of respect at work, it’s time to recognize the red flags that might be harming your mental health and career.
Toxic workplaces can be tough to escape, but knowing the signs is the first step. If you’re feeling overwhelmed or wondering if it’s time to move on, this video will help you decide if quitting is the best option for you. I’ll also share real-world examples (with a little humor!) to help you spot these signs early on.
Deep Work in the Age of Distractions
Are we less productive today than we were in the past? In our hyper-connected world, finding time for deep, focused work has become increasingly challenging. Yet, it's more crucial than ever. We’ll explore the importance of deep work amidst modern distractions and how you can reclaim your focus to achieve meaningful productivity. Discover practical techniques for creating uninterrupted work periods and staying focused, even in a distraction-filled environment.
Key Takeaways:
Understand the concept of deep work and its benefits
Compare focused work periods of the past with today’s constant interruptions
Learn practical techniques for creating uninterrupted work periods
Discover strategies for maintaining focus and achieving high productivity
📖 What You'll Learn:
Time Blocking: Allocate specific blocks of time for deep work and focus solely on a single task without interruptions.
Digital Detox: Minimize digital distractions by turning off notifications and setting boundaries for tech use.
Environment Optimization: Create a workspace that minimizes distractions and promotes concentration.
Pomodoro Technique: Use timed work sessions to maintain focus and productivity.
Mindfulness and Meditation: Practice mindfulness and meditation to improve concentration and mental clarity.
6 Types of Workplace Gaslighting to Be Aware Of
Have you ever felt manipulated or made to doubt your own reality at work? Gaslighting can take many forms, and it’s crucial to recognize them to protect yourself. In this episode, we’ll uncover six types of workplace gaslighting, provide real-life examples, and offer practical advice on how to respond to each one. Learn to identify the signs, understand the effects, and equip yourself with strategies to combat this manipulative behavior and maintain your mental health and professional integrity.
Key Takeaways:
Understand what gaslighting is and its various forms
Recognize the signs of gaslighting in the workplace
Learn about the effects of gaslighting on mental health and job performance
Discover proactive steps to protect yourself from gaslighting
Get strategies for responding to gaslighting in real-time
Recognizing Gaslighting in the Workplace: What It Is and How to Respond
Are you feeling confused, doubting your own reality, or questioning your sanity because of something a colleague or boss said? You might be experiencing gaslighting. In this episode, you’ll learn what gaslighting is, how to recognize it in the workplace, and actionable steps you can take to protect yourself. Learn to identify the signs, understand the effects, and equip yourself with strategies to combat this manipulative behavior and maintain your mental health and professional integrity.
Key Takeaways:
Understand what gaslighting is and its origins
Recognize the signs of gaslighting in the workplace
Learn about the effects of gaslighting on mental health and job performance
Discover proactive steps to protect yourself from gaslighting
Get strategies for responding to gaslighting in real-time
Managing Stress and Anxiety at Work: Tools for Coping with a Toxic Boss
Struggling with stress and anxiety due to a toxic boss? You're not alone. In this episode, you’ll gain practical tools and techniques to help you manage stress and anxiety at work. Learn how to protect your mental health and stay productive even in challenging work environments.
Key Takeaways:
Understand the impact of a toxic boss on your mental health
Practice mindfulness and meditation techniques to stay centered
Engage in physical activity to relieve tension and boost mood
Manage your time effectively to reduce stress
Seek support from colleagues, friends, and professionals
Explore creative outlets and the power of humor to relieve stress
Set boundaries to protect your mental health and prevent burnout
Navigating Office Politics: Turning Toxic Situations to Your Advantage
Struggling with office politics in a toxic work environment? You're not alone. In this episode, leadership coach Doug Howard shares actionable strategies to help you navigate and leverage office politics to your advantage. Learn how to identify political dynamics, build strategic alliances, communicate effectively, and maintain your integrity while advancing your career. Transform toxic situations into opportunities for growth and success.
Key Takeaways:
Understand the common political dynamics in the workplace
Identify signs of a toxic work environment
Build strategic alliances to gain support and protection
Communicate effectively with colleagues and superiors
Leverage information to enhance your influence
Maintain integrity and build a strong reputation
Turn toxic situations into opportunities for personal and professional growth
How to Communicate Effectively with a Difficult Boss: Tips and Techniques
Struggling to communicate with a difficult boss? You're not alone. In this episode, you’ll learn proven strategies to help you navigate tough conversations and improve your relationship with a challenging boss. Learn how to understand your boss's communication style, practice active listening, use assertive communication, resolve conflicts effectively, manage upward, and set boundaries to maintain a healthy work-life balance.
Key Takeaways:
Understand your boss's communication style and tailor your approach
Master active listening to reduce misunderstandings
Use assertive communication to express your needs professionally
Apply conflict resolution techniques to de-escalate tensions
Manage upward to build trust and align your goals with your boss’s
Set boundaries to prevent burnout and maintain productivity
What You'll Learn:
Understanding Your Boss's Communication Style: Adapt your approach to match their preferences for better rapport.
Active Listening: Enhance your listening skills to truly understand your boss’s needs and concerns.
Assertive Communication: Stand up for yourself while maintaining respect and professionalism.
Conflict Resolution Techniques: Address disagreements constructively and find mutually beneficial solutions.
Managing Up: Proactively manage your relationship with your boss to ensure mutual success.
Setting Boundaries: Maintain a healthy work-life balance and prevent burnout by setting clear boundaries.
Reading Your Negotiation Counterpart: The 3 Types of Negotiators
Negotiating can be challenging, especially if you don't understand who you're negotiating with. In this episode, you’ll learn how to identify the three main types of negotiators – Accommodator, Analyzer, and Assertive – and adapt your techniques to achieve better outcomes. By understanding your counterpart's negotiation style, you can communicate more effectively and reach mutually beneficial agreements.
Key Takeaways:
Learn the characteristics, strengths, tendencies, weaknesses, and blind spots of Accommodators, Analyzers, and Assertives
Discover how to determine your own negotiation style
Get practical tips for identifying your counterpart's negotiation style
Avoid common mistakes when negotiating with different types
Implement effective strategies tailored to each negotiation style
What You'll Learn:
Accommodator: How to build strong relationships and assert your needs respectfully
Analyzer: The importance of preparation, data, and giving time for decision-making
Assertive: Strategies for direct communication, standing your ground, and achieving goals
How to Negotiate a Counter Offer | Simple Framework
Negotiating a counteroffer can be daunting, especially when your initial offer is declined. In this episode, I will guide you through the powerful Ackerman Model to help you master the art of counteroffers. Whether you're negotiating a salary raise, a business deal, or even buying a car, this method will ensure you achieve the best possible outcome.
Key Takeaways:
Understand the Ackerman Model and its step-by-step process
Learn how to set your target price and establish strategic offers
Discover the importance of empathy and tactical techniques in negotiations
See real-life examples of the Ackerman Model in action
Get practical tips and strategies to maximize your negotiation success
What You'll Learn:
Setting Your Target Price: How to determine the ideal price or terms you want to achieve.
Establishing Your First Offer: Why your first offer should be higher or lower than your target.
Planning Your Counteroffers: Creating a series of counteroffers that show flexibility.
Using Empathy and Tactical Techniques: Building rapport and understanding the other party’s perspective.
Closing the Deal with the Final Offer: Making your final offer slightly better to close the deal.
How to Negotiate Anything
Struggling to negotiate a raise, promotion, or even a better deal on a car? You're not alone. In this episode, I break down the six essential pillars of effective negotiation.
Learn how to avoid common negotiation mistakes, understand the psychology behind successful negotiation, and master a step-by-step framework to get what you want.
9 Powerful Negotiating Tools and Strategies
Negotiating can be challenging, but with the right tools and strategies, you can handle any negotiation scenario with confidence.
In this episode, we break down nine powerful negotiation tools from the book "Never Split the Difference" by Chris Voss. Learn how to apply these tactics to achieve better outcomes in your professional and personal negotiations.